We, at Vegamatrix Info Systems Technical Analics LLP. and its subsidiaries (collectively, “we” or “the Company”), are committed to protect the privacy of our business partners who are licensed to use our software (“the “Software”) on their internal network (“you” or “Client”) and our Clients' end users which have access to any of the data resources monitored by our Software (“End Users”).
We encourage you and your End Users to read this “Software Privacy Policy” (“Privacy Policy”) carefully and use it to make informed decisions. By using our Software, you agree to the terms of this Privacy Policy, and your continued use of the Software constitutes your ongoing agreement to it.
CLIENT’S OBLIGATION
Without derogating any of the terms and warranties of the Master License Agreement or Subscription Service Agreement and our website’s privacy policy, Client shall ensure that all End Users have been informed of, and have given their consent to, Company’s use and process of any information, as detailed in this Privacy Policy, to the extent such consent is required by applicable law.
WHAT INFORMATION DO WE PROCESS AND HOW WE COLLECT IT?
We collect two types of information when you or your End Users are using our Software:
• The first type of information is information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”), which includes the following:
o Client’s Information: We may collect contact information (including Personal Information) from you when you register on our site, subscribe to our newsletter, register for an event, respond to a survey or fill out a form. Please review our website’s privacy policy in order to learn more about our privacy practices with regard to Client’s Personal Information.
o Feedback: When you allow us (or our trusted third party service providers) to receive your End Users’ feedback and rating with regard to Software (“Feedback”), we may gather Personal Information which may include the following: email address of the End User, End User’s full name, End User’s IP address, and the End User’s email. In addition, we may collect Personal Information which your End User voluntarily shares with us when he/she sends us Feedback (e.g., identifying content, images, etc.).
o End Users' Information: In order to provide our Software as a Service (“SaaS”) products, we will collect Personal Information about your End Users, including their account details, IP addresses, MAC addresses, user agent, identifiers issued by Client, path of files and file names. Under certain applicable privacy laws, some of this metadata may be considered Personal Information.
• The second type of information is non-identifiable information pertaining to you or to your End Users, which may be made available or gathered via your use of the Software (“Non-Personal Information”). We are not aware of the identity of the user from which the Non-Personal Information was collected. Non-Personal Information which is being collected may include usernames, directory names, server names, share names, file names, configurations, logs related to Software and Client (e.g. event logs), browsing events and technical information transmitted by your device or your End Users’ devices, including certain software and hardware information (e.g., the type of browser and operating system the device uses, language preference, access time and the domain name from which you or your End Users are linked to the Software; etc.).
In addition, when you allow us (or our trusted third party service providers) to receive your End Users’ Feedback with regard to Software, we may gather Non-Personal Information which may include the following: Feedback rating, Feedback tags, Feedback text, browser type and language, operating system, viewport of the screen, page URL on which the Feedback has been given, screenshot of the screen on which Feedback was provided (with all textual strings redacted), and our clients.
We are not aware of the identity of the Client or End User from which the Non-Personal Information was collected. Please note that when the Software is deployed by our Clients, it analyzes unstructured data that is stored on the Clients’ platforms. The Clients maintain sole ownership of this data and determine their own policies regarding the storage, access, deletion, sharing and retention of this data. This data is hosted and stored only on the Clients’ servers (not on the Company’s servers).